Why Service with Us?

Staff

• Over 45 employees in service dedicated to providing you exceptional service
• 15 certified technicians, a combined experience level of 120 years with MINI/BMW vehicles
• Dedicated Fast Service department
• Management team with over 10 years experience at MINI of Portland

Facility

• State of the art, remodeled shop with 21 working stalls
• The most extensive MINI specialty tool inventory in Oregon
• The most MINI specific diagnostic and programming capabilities in Oregon

Resources

• Your exclusive advocate with direct support from MINI USA
• Direct technical support from MINI USA Technical Engineers
• Lithia 3 years / 50,000-mile parts and labor warranty on our repairs

Amenities

• Loaner fleet of brand new MINI's
• Free Wi-Fi
• Hot and cold beverages
• Snacks
• Power and USB charging stations

MINI SERVICE PRICE MATCH PROGRAM

Customers can now enjoy the peace of mind that comes with knowing they purchase competitively priced Repairs and Maintenance from MINI of Portland.

PROGRAM BASICS

If a customer finds a better price on the same Repair or maintenance, MINI of Portland will match it.

• Competitor's advertised or printed price quote must be presented.
• Parts must be MINI Original (Genuine) Parts.
• Prices are to be matched before any competitor's in-store sale.
• MINI of Portland will match any competitor's advertised price quote within 30 days from date of purchase.

SERVICE PROMISE

• UP FRONT PRICING

Be assured we service it your way! Before any work begins, we'll provide you with a complete and detailed quote for the work that needs to be performed, and we guarantee you won't be charged a penny more than promised for the service. The Price You're Quoted Is The Price You'll Pay . . . Period.

Lithia Warranty

Lithia guarantees to the original retail purchaser of a paid service repair (the "Service Customer") that it will repair or replace any Eligible Parts (as defined below) that fail under normal use conditions within 3 years or 50,000 miles whichever comes first of the date of purchase appearing on Service Customer's repair order.

This guarantee is good at any dealership owned and operated by Lithia Motors, Inc.

We will repair or replace Eligible Parts with new or remanufactured parts free of charge, including related labor.

Eligible Parts

• Any new or remanufactured part replaced at this dealership excluding: tires, brakes, filters, fluids, anti-freeze, refrigerant, wiper blades, spark plugs, light bulbs, manual clutch disc, DVD entertainment system, interior trim items, and glass.

This guarantee is not transferable and does not cover the following:

    Failure due to negligence, alteration, misuse, accident or use for which the part or parts were not designed or approved by the part manufacturer.
    Part(s) repaired or replaced under any other applicable new or used vehicle warranty.
    Part(s) used in commercial or for-hire applications or used in racing or other competitions.
    Loss of time, inconvenience, loss of use of vehicle, towing charges, consequential damages or other economic loss.
    Damage due to lack of maintenance (use of wrong fluids, refrigerant, fuel, oil or lubricants).
    Incomplete repairs performed at the Service Customer's request.

MINI of Portland offers Complimentary Carwash, Shuttle Service or Loaner vehicle for certain services.